REFUND SCHEME – ENGLAND V SRI LANKA ONE DAY INTERNATIONAL 2021

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refundIn no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Gloucestershire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to Gloucestershire County Cricket Club, The Ticket Office, The Bristol County Ground, Nevil Road, Bristol BS7 9EJ within 28 days of the Match date.  For refund queries telephone 0117 910 8010. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value.  Please see www.ecb.co.uk/toutsout for full re-sale/refund policy.  All tickets are issued by or on behalf of Gloucestershire County Cricket Club.  Each Ticket is and shall remain at all times the property of Gloucestershire County Cricket Club.

ECB – Pitchsider and Betting Policy

In relation to the cricket match taking place at the ground, spectators are not permitted to use a mobile telephone, tablet, laptop, computer or other kind of communication device to either (i) communicate or in any way transmit any form of commentary, data or other material, for any kind of betting or corrupt or unlawful purpose; or (ii) conduct continuous betting trading activity.

ICC Anti-Discrimination Policy

It shall be a breach of the terms and conditions of entry to the venue for any ticket-holder to engage in any conduct (whether through the use of language, gestures or otherwise) which is likely to offend, insult, humiliate, intimidate, threaten, disparage or vilify any other person (including players, match officials or spectators) on the basis of their race, religion, culture, colour, descent, nationality, ethnic origin, sex, gender, sexual orientation, disability, marital status and/or maternity status. Such action will not be tolerated and is likely to result in ejection from the venue, the imposition of other sanctions, such as being banned from the venue in the future and possible further action including criminal prosecution.

No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.

Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation.  All ground regulations apply.


ENGLAND v SRI LANKA ODI 2021 TERMS & CONDITIONS

 

  1. Please note that the ticket is purchased on the basis of known teams, format, venue and a provisional date. The date of the match may change. If that occurs, the new date will be communicated to you and you will be given two weeks in which to request a refund should you no longer wish to attend. Email or telephone will be used to contact you for this purpose.  If your contact details change then you must inform us at tickets@glosccc.co.uk or you may miss your opportunity to claim a refund.  In addition, please be sure to read the standard ticketing T&Cs as detailed in the ECB’s Major Match Day Refund Scheme (above) which are also in place to protect your purchase should there be any cancellation/abandonment of matches or a requirement to restrict entry.  
  2. We reserve the right to cancel your ticket(s) due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your ticket(s) in such circumstances, you will be eligible for a refund of the face value of the ticket(s) and any booking fee. We will endeavour to act as fairly as possible but shall have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue results in a requirement to cancel a proportion of tickets. 
  3. We reserve the right to add health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes).  Any attendees refusing to comply with such conditions may have their ticket(s) cancelled, be refused entry or removed from the venue. 
  4. Supporters who have rolled over their International tickets from the 2020 England v Australia One-Day International will be prioritised above any other ticket purchasers if COVID-19 restrictions are enforced.

 

We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.


REFUND SCHEME - ENGLAND WOMEN V INDIA WOMEN TEST MATCH


If play is restricted or does not take place because of adverse weather conditions and no result is obtained at the ground on the day for which this ticket is valid, you will be entitled to an exchange or refund of no more than the match ticket value subject to there being: 15 overs or fewer – a full refund. 15.1 overs to 29.5 overs - a 50% refund. In no other circumstances can money be refunded.

Refunds: You may claim a refund of up to the face value of the ticket, subject to an administration fee of £2.00 per application (this will be deducted from the refund). More than one ticket can be refunded per application; the refund will be only made to the original purchaser. To claim a refund you must send the e-ticket with your name and address in block capitals to the email address tickets@glosccc.co.uk and make sure the email arrives no later than 28 days after the match stated on the ticket. Any tickets purchased in advance by card will be refunded back to the original card subject to that card being valid.

Rollovers: Please note, You can also accept a rollover option to use on tickets in 2022; as per our refund policy, you will need to notify us on email.

All booking and administration fees are non-refundable.


REFUND SCHEME – ENGLAND WOMEN V INDIA WOMEN & NEW ZEALAND WOMEN ONE DAY INTERNATIONALS 2021

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refundIn no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Gloucestershire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to Gloucestershire County Cricket Club, The Ticket Office, The Bristol County Ground, Nevil Road, Bristol BS7 9EJ within 28 days of the Match date.  For refund queries telephone 0117 910 8010. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value.  Please see www.ecb.co.uk/toutsout for full re-sale/refund policy.  All tickets are issued by or on behalf of Gloucestershire County Cricket Club.  Each Ticket is and shall remain at all times the property of Gloucestershire County Cricket Club.

ECB – Pitchsider and Betting Policy

In relation to the cricket match taking place at the ground, spectators are not permitted to use a mobile telephone, tablet, laptop, computer or other kind of communication device to either (i) communicate or in any way transmit any form of commentary, data or other material, for any kind of betting or corrupt or unlawful purpose; or (ii) conduct continuous betting trading activity.

ICC Anti-Discrimination Policy

It shall be a breach of the terms and conditions of entry to the venue for any ticket-holder to engage in any conduct (whether through the use of language, gestures or otherwise) which is likely to offend, insult, humiliate, intimidate, threaten, disparage or vilify any other person (including players, match officials or spectators) on the basis of their race, religion, culture, colour, descent, nationality, ethnic origin, sex, gender, sexual orientation, disability, marital status and/or maternity status. Such action will not be tolerated and is likely to result in ejection from the venue, the imposition of other sanctions, such as being banned from the venue in the future and possible further action including criminal prosecution.

No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.

Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation.  All ground regulations apply.

 

ENGLAND V INDIA TEST MATCH & ENGLAND V INDIA/NEW ZEALAND ODI TERMS & CONDITIONS

  1. Please note that the ticket is purchased on the basis of known teams, format, venue and a provisional date. The date of the match may change. If that occurs, the new date will be communicated to you and you will be given two weeks in which to request a refund should you no longer wish to attend. Email or telephone will be used to contact you for this purpose.  If your contact details change then you must inform us at tickets@glosccc.co.uk or you may miss your opportunity to claim a refund.  In addition, please be sure to read the standard ticketing T&Cs as detailed in the ECB’s Major Match Day Refund Scheme which are also in place to protect your purchase should there be any cancellation/abandonment of matches or a requirement to restrict entry.  
  2. We reserve the right to cancel your ticket(s) due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your ticket(s) in such circumstances, you will be eligible for a refund of the face value of the ticket(s) and any booking fee. We will endeavour to act as fairly as possible but shall have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue results in a requirement to cancel a proportion of tickets. 
  3. We reserve the right to add health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes).  Any attendees refusing to comply with such conditions may have their ticket(s) cancelled, be refused entry or removed from the venue. 

 

We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.


GLOUCESTERSHIRE CCC VITALITY BLAST MATCH TICKET EXCHANGE / REFUND SCHEME 2021

If play is restricted or does not take place because of adverse weather conditions and no result is obtained at the ground on the day for which this ticket is valid, you will be entitled to an exchange or refund of no more than the match ticket value subject to there being 9.5 overs or less. In no other circumstances can tickets be exchanged or money refunded.


Exchanges: Subject to the above, this ticket may be exchanged for a new ticket to any one day of a 2021 GCCC home game (subject to availability), excluding any play-off or final stages. To exchange the ticket your application must be made by email, attaching your e-ticket, with your name and address in block capitals and stating the date for which the new ticket is required, to tickets@glosccc.co.uk. Please send your request as soon as possible and allow at least seven days for your new ticket to be received. Tickets cannot be exchanged on the gate on a match day.

Refunds: Alternatively, subject to the above, you may claim a refund of up to the face value of the ticket, subject to an administration fee of £2.00 per application (this will be deducted from the refund). More than one ticket can be refunded per application; the refund will be only made to the original purchaser. To claim a refund you must send the e-ticket with your name and address in block capitals to the email address tickets@glosccc.co.uk and make sure the email arrives no later than 28 days after the match stated on the ticket. Any tickets purchased in advance by card will be refunded back to the original card subject to that card being valid.

Rollovers: Please note, You can also accept a rollover option to use on tickets in 2022, as per our refund policy, you will need to notify us on email.

All booking and administration fees are non-refundable.

NO EXCHANGES OR REFUNDS WILL BE MADE UNLESS TICKETS ARE RETURNED – PROOF OF PURCHASE ALONE IS NOT SUFFICIENT.

Click here for our Terms & Conditions and COVID Code of Conduct.


 

GLOUCESTERSHIRE CCC COUNTY CHAMPIONSHIP & ROYAL LONDON CUP MATCH TICKET EXCHANGE / REFUND SCHEME 2021


If play is restricted or does not take place because of adverse weather conditions and no result is obtained at the ground on the day for which this ticket is valid, you will be entitled to an exchange or refund of no more than the match ticket value subject to there being: County Championship and Royal London Cup Matches 15 overs or less – an exchange of ticket or a refund. 15.1 overs to 29.5 overs - a 50% refund. In no other circumstances can tickets be exchanged or money refunded.

Exchanges: Subject to the above, this ticket may be exchanged for a new ticket to any one day of a 2021 GCCC home game (subject to availability), excluding any play-off or final stages. To exchange the ticket your application must be made by email, attaching your e-ticket, with your name and address in block capitals and stating the date for which the new ticket is required, to tickets@glosccc.co.uk. Please send your request as soon as possible and allow at least seven days for your new ticket to be received. Tickets cannot be exchanged on the gate on a match day.

Refunds: Alternatively, subject to the above, you may claim a refund of up to the face value of the ticket, subject to an administration fee of £2.00 per application (this will be deducted from the refund). More than one ticket can be refunded per application; the refund will be only made to the original purchaser. To claim a refund you must send the e-ticket with your name and address in block capitals to the email address tickets@glosccc.co.uk and make sure the email arrives no later than 28 days after the match stated on the ticket. Any tickets purchased in advance by card will be refunded back to the original card subject to that card being valid.

Rollovers: Please note, You can also accept a rollover option to use on tickets in 2022, as per our refund policy, you will need to notify us on email.

All booking and administration fees are non-refundable.

NO EXCHANGES OR REFUNDS WILL BE MADE UNLESS E-TICKETS ARE RETURNED – PROOF OF PURCHASE ALONE IS NOT SUFFICIENT.

Click here for our Terms & Conditions and COVID Code of Conduct.


REFUND SCHEME – ONE DAY INTERNATIONAL ENGLAND V AUSTRALIA 16TH JULY 2020

 

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you will be entitled to a refund of only the match ticket value subject to there being: (a) 15 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 15.1 overs to 29.5 overs because of adverse weather conditions and no result is obtained - a 50% refundIn no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Gloucestershire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to The Ticket Office, Gloucestershire County Cricket Club, The Bristol County Ground, Nevil Road, Bristol BS7 9EJ within 28 days of the Match date.  For refund queries telephone 0117 9108010. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value.  Please see www.ecb.co.uk/toutsout for full re-sale/refund policy.  All tickets are issued by or on behalf of Gloucestershire County Cricket Club.  Each Ticket is and shall remain at all times the property of Gloucestershire County Cricket Club.

No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.

Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation.  All ground regulations apply.

Should you have any further questions relating to the information contained on this page please e-mail tickets@glosccc.co.uk or call on 0117 910 8000