DOMESTIC HOME GLOUCESTERSHIRE CCC MATCHES TICKET EXCHANGE AND REFUND SCHEME 2019

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you will be entitled to an exchange or refund of no more than the match ticket value subject to there being: (a) 15 overs or less (9.5 overs or less in the case of Vitality Blast / WSL games) because of adverse weather conditions and no result is obtained – an exchange of ticket or a full refund; (b) Other than for Vitality Blast / WSL games 15.1 overs to 29.5 overs because of adverse weather conditions and no result is obtained - a 50% refund (tickets cannot be exchanged).  In no other circumstances can tickets be exchanged or money refunded.


Exchanges: Subject to the above, this ticket (excluding WSL tickets) may be exchanged for a new ticket to any one day of a 2019 GCCC home game, excluding any play-off or final stages and (subject to ground capacity) Vitality Blast matches. To exchange the ticket your application must be made in writing, enclosing the ticket with your name and address in block capitals and stating the date for which the new ticket is required, to the address below. Please send your request as soon as possible and allow at least 7 days for your new ticket to be received. Tickets cannot be exchanged on the gate on a match day.

Refunds: Alternatively, subject to the above, you may claim a refund of up to the face value of the ticket, subject to an administration fee of £2.00 per application (this will be deducted from the refund). More than one ticket can be refunded per application but the refund will be payable to the person submitting the refund application. To claim a refund you must send the ticket with your name and address in block capitals to the address below and make sure that it arrives no later than 28 days after the match stated on the ticket.

The Ticket Office, Gloucestershire County Cricket Club, The Brightside Ground, Nevil Road, Bristol, BS7 9EJ Tel: 0117 9108000/8010. All booking and administration fees are non refundable.

NO EXCHANGES OR REFUNDS WILL BE MADE UNLESS TICKETS ARE RETURNED – PROOF OF PURCHASE ALONE IS NOT SUFFICIENT.

 

REFUND SCHEME - ROYAL LONDON ONE DAY INTERNATIONAL – ENGLAND V PAKISTAN – TUESDAY 14 MAY 2019

 

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you will be entitled to a refund of only the match ticket value subject to there being: (a) 15 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 15.1 overs to 29.5 overs because of adverse weather conditions and no result is obtained - a 50% refundIn no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Gloucestershire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque.

In respect of tickets purchased at the ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to Gloucestershire County Cricket Club, The Bristol County Ground, Nevil Road, Bristol BS7 9EJ within 28 days of the match date.  For refund queries telephone 0117 910 8010. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value.  Please see www.ecb.co.uk/toutsout for full re-sale/refund policy.  All tickets are issued by or on behalf of Gloucestershire County Cricket Club.  Each ticket is and shall remain at all times the property of Gloucestershire County Cricket Club.

No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.

Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation.  All ground regulations apply.

Should you have any further questions relating to the information contained on this page please e-mail tickets@glosccc.co.uk or call on 0117 910 8000