We will collect information from our supporters and customers when completing sales transactions. Supporters and customers will also be required to give such information when entering competitions run by the club.
We will use the information that we hold for administration and customer services purposes to ensure that your purchasing experience with the club is completely satisfactory.
We will also use the information for marketing purposes. This includes profiling your purchasing habits to assist us in marketing our future campaigns.
By not providing your information this may affect the service that we deliver to you and will also restrict us from sending you both informative and promotional communications. For example, most of our promotional offers are communicated via email in the first instance, opting out from receiving emails from Gloucestershire County Cricket Club may result in you not receiving the information or being made aware of the offer.
We will store your information within our transactional systems and central database and will take reasonable measures to ensure that the information we hold is accurate and relevant.
When opting in to receive the Club Newsletter via the Gloucestershire CCC website, you will receive the latest news, player signings, ticket offers and match day information.
We may send you information from our business sponsors and partners, for a full list of our sponsors and partners - Click here. These communications will come from Gloucestershire County Cricket Club and you will be able to opt in or out of them in the normal manner, we will not pass your contact details for these companies to market to you directly.
When providing your data on our ticketing site, we will ask you to confirm your contact preferences and these requests will be stored against your personal data. Your preferences can be updated by logging in to your online account and making the relevant amends or by following the unsubscribe link at the bottom of all bulk emails sent by Gloucestershire County Cricket Club. Alternatively, you may opt in or out of communications at any time by writing to Gloucestershire County Cricket Club, Nevil Road, Bristol, BS7 9EJ, by calling The Club on 0117 910 8000 or by e-mailing firstname.lastname@example.org
We will endeavor to action all requests within the legal requirement of 21 days.
To ensure that we follow your instructions correctly and to help us improve our service to you we may monitor and record our communications.
When you provide us with information about another person, you must confirm that they have appointed you to act for them and consent for us to process their personal data. They will have the opportunity at any time to amend their marketing preferences via the channels detailed above.
As per the Data Protection Act 1998, children that are at least 12 years old are deemed to have the understanding to exercise their own rights with regard to data protection and therefore they have the responsibility to provide and amend their own details. For children under 12 personal details are to be provided and amended by the child’s parent or guardian.