We will collect information from our supporters and customers when completing sales transactions. Supporters and customers will also be required to give such information when entering competitions run by the club.
We will use the information that we hold for administration and customer services purposes to ensure that your purchasing experience with the club is completely satisfactory.
We will also use the information for marketing purposes. This includes profiling your purchasing habits to assist us in marketing our future campaigns.
By not providing your information this may affect the service that we deliver to you and will also restrict us from sending you both informative and promotional communications. For example, most of our promotional offers are communicated via email in the first instance, opting out from receiving emails from Gloucestershire County Cricket Club may result in you not receiving the information or being made aware of the offer.
We will store your information within our transactional systems and central database and will take reasonable measures to ensure that the information we hold is accurate and relevant.
When opting in to receive the Club Newsletter via the Gloucestershire CCC website and/or the Gloucestershire Online Account, you will receive the latest news, player signings, ticket offers and match day information.
We may send you information from our business sponsors and partners (Third Party), for a full list of our sponsors and partners - Click here. These communications will come from Gloucestershire County Cricket Club and you will be able to opt in or out of them in the normal manner, we will not pass your contact details for these companies to market to you directly.
When providing your data on our ticketing site, we will ask you to confirm your contact preferences and these requests will be stored against your personal data. Your preferences can be updated by logging in to your online account and making the relevant amends or by following the unsubscribe link at the bottom of all bulk emails sent by Gloucestershire County Cricket Club. Alternatively, you may opt in or out of communications at any time by writing to Gloucestershire County Cricket Club, Nevil Road, Bristol, BS7 9EJ, by calling The Club on 0117 910 8000 or by emailing firstname.lastname@example.org
We will endeavor to action all requests within the legal requirement of 21 days.
To ensure that we follow your instructions correctly and to help us improve our service to you we may monitor and record our communications.
When you provide us with information about another person, you must confirm that they have appointed you to act for them and consent for us to process their personal data. They will have the opportunity at any time to amend their marketing preferences via the channels detailed above.
As per the Data Protection Act 1998, children that are at least 12 years old are deemed to have the understanding to exercise their own rights with regard to data protection and therefore they have the responsibility to provide and amend their own details. For children under 12 personal details are to be provided and amended by the child’s parent or guardian.
In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.
However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
These allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily.
Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.
These cookies record your visit to our website and your browsing habits, such as the pages you have visited and the links you have followed. They are used to deliver advertising which is more relevant to your interests and also may be used to limit the number of times that you see an advertisement. They may be placed by us or by advertising networks with our permission. Please note, these cookies do not contain any of your personal information.
These allow us to digitally track the emails we send to you. We use these to ensure you receive appropriate information and do not receive multiple communications about the same thing.
By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.
Third Party cookies set by our website
Further information about cookies including how to block them or delete them, be found at www.aboutcookies.org
Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. With experience, you can usually choose to switch off all cookies or to allow only certain ‘trusted’ sites to place cookies.
PLEASE NOTE, IF YOU DO TURN COOKIES OFF, THIS WILL LIMIT THE SERVICE THAT WE ARE ABLE TO PROVIDE TO YOU AND MAY AFFECT YOUR USER EXPERIENCE