Play is not guaranteed and ticket exchanges/refunds will only be given if, due to adverse weather conditions,
less than 20 overs take place (less than 10 in the case of Twenty20 games) and no result is obtained on the
day for which this ticket is valid.
Exchanges
This ticket may be exchanged for a new ticket to any one day of a 2009 GCCC home game,
excluding international days, any play-off or final stages and (due to ground capacity) Twenty20 matches. To
exchange this ticket your application must be made in writing, enclosing the ticket with your name and address
in block capitals and stating the date for which the new ticket is required, to the address below. Please send
your request as soon as possible and allow at least 14 days for your new ticket to be received. This ticket
can not be exchanged on the gate on a match day.
Refunds
Alternatively, you may claim a refund of the face value of the ticket, subject to an administration fee
of £2.00 per application. More than one ticket can be refunded per application but the refund will be payable to
the person submitting the refund application. To claim a refund you must send this ticket with your name and
address in block capitals to the address below and make sure that it arrives no later than 28 days after the
match stated on the ticket.
The Ticket Office, Gloucestershire County Cricket Club, Nevil Road, Bristol, BS7 9EJ Tel: 0117
9108000/8010. All booking and administration fees are non refundable.
NO EXCHANGES OR REFUNDS WILL BE MADE UNLESS TICKETS ARE RETURNED – PROOF OF
PURCHASE ALONE IS NOT SUFFICIENT. IN NO OTHER CIRCUMSTANCES CAN TICKETS BE
EXCHANGED OR MONEY REFUNDED.
NatWest Series One Day International 2009
If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim
a refund of only the face value of this ticket subject to there being: (a) 10 overs or less because of adverse
weather conditions and no result is obtained - a full refund; (b) 10.1 overs to 24.5 overs because of
adverse weather conditions and no result is obtained - a 50% refund. In no other circumstances can
money be refunded. Claims for refunds are subject to a £1.40 administration charge per application. This
will be deducted from your cheque therefore do not send any payment with your application. To claim your
refund simply send this ticket, with the name of the payee, address and full postcode in block capitals, to A R
D Response, Dept P903, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.
There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your
refund. For non receipt queries call 01455 852514 (office hours Mon to Fri).
Your information shall be held for the purposes of administering your refund and to enable the ECB and
carefully selected third parties to contact you by mail, telephone, SMS, fax or email to notify you about
products/services or promotions which may be of interest to you. A full list of commercial partners is available
at www.ecb.co.uk. If you do not wish to receive any contact please contact the ticket office on 0117 910
8010/9108000.
Ground Regulations
Admittance is subject to ground regulations, a copy of which can be obtained on request.
1) In the event of an emergency it may be necessary to evacuate the ground. Please follow directions of the steward in your area.
2) Please do not leave your bag unattended in any part of the ground.
3) Should you require any help or assistance during your visit please contact the nearest steward.
4) The use of threatening behaviour, foul or abusive language.
Admittance is subject to ground regulations. Please note the use of cameras, mobile phones, computers and other electronic equipment, for the recording, transmission or communication of match details, statistics, images etc., is not permitted other than with the proper accreditation. This ticket admits to the non-members’ area only. To gain entrance to the members’ enclosure club members must show membership cards. At the Club’s discretion visiting members may be allowed into the members’ enclosure.
Spectators are reminded that racially abusive comments and actions will result in ejection from the ground and possible further action.
